Customers Favor Buy Online Pick Up In Store As U.S. Holiday Sales Climb 5% Over Last Year
The holiday season is always a busy time for retailers, and this year was no exception. According to recent reports, holiday sales in the United States climbed 5% over the previous year, with a significant portion of these sales being driven by the Buy Online Pick-Up In-Store (BOPIS) trend.
BOPIS has become increasingly popular among consumers, as they seek to enjoy the convenience of online shopping while also being able to physically inspect the products they purchase. With BOPIS, customers can purchase items online and then pick them up at a physical store, allowing them to inspect the product before making a final decision.
This trend is a win-win for both consumers and retailers. Consumers can enjoy the convenience of online shopping without having to wait for delivery or pay for shipping fees, while retailers can drive in-store traffic and increase sales. Retailers can also use BOPIS to create a more seamless and personalized shopping experience, helping to build customer loyalty and satisfaction.
In conclusion, the trend of consumers favoring BOPIS over delivery during the holiday season is a positive development for the retail industry. Retailers who embrace BOPIS and use it to create a convenient and personalized shopping experience can increase sales and build customer loyalty in the long term. So, if you're a retailer, it's time to take advantage of this trend and offer your customers a BOPIS option!